Lambeth Council has announced plans to improve its noise nuisance service, following a review of its existing provision.
From the end of this year, the council plans to extend the night time noise service offering from Thursday to Saturday (including the early hours of Sunday morning). The most serious complaints will be given priority.
The service will include an out-of-hours line, between 9pm and 5am Thursday to Saturday, and a daytime responsive service between 9am and 5pm Monday to Friday.
There will be a single point of contact for all noise-related queries, to include complaints from the public highway, housing estates and planning-related queries. An update on the actions the council will take will be provided, on the same evening, to residents who make complaints.
Cllr Mohammed Seedat, Cabinet Member for the Voluntary Sector, Partnerships and Community Safety, said; “We are committed to taking tougher action on persistent anti-social behaviour and noise nuisance. This service will provide stronger enforcement and swifter responses for residents whose quality of life is diminished by noise nuisance.”
The new service will include:
The new service follows a review of the council’s existing service, which was changed in 2016. More details will be available when the new service goes live before the end of the year.
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